Frequently asked questions
How long does shipping and processing take?
Orders are typically processed and packaged within 2-3business days. International shipping generally takes 5-12 business days depending on your destination.
Does this set fit my keyboard?
Our keycap sets are compatible with most standard ANSI layout mechanical keyboards, including 61, 64, 68, 75, 84, 87, 96, 98, 104, and 108 keys. If you're unsure whether it fits your specific keyboard layout, feel free to contact us before purchasing—we reply fast!
Are these products guaranteed to be brand new?
Yes, 100%! Every single item we offer is absolutely brand new, pristine, and direct from production. We strictly do not sell any used, returned, or second-hand products, ensuring you always receive the highest quality accessories for your desk setup.
Can I track my package throughout the entire journey?
Yes, absolutely! Every order comes with end-to-end tracking. As soon as your package is dispatched, you will automatically receive a shipping confirmation email containing a tracking number and a direct tracking link. You will be able to monitor your package's status every step of the way—from our warehouse right to your doorstep.